Today’s buyers want to explore products on their own before talking to sales. They prefer buyer-led content experiences that feel natural, not forced. This makes having a smart, connected path through your marketing content more important than ever. A captivating journey helps buyers stay interested and move forward with confidence.
A content journey is a guided path that leads buyers from first interest to final decision. It’s not just throwing random articles, videos, and demos at them. Without intelligent content journeys, buyers get lost in disconnected messages that don’t meet their needs. Many companies still rely on one-size-fits-all content that leaves buyers confused or overwhelmed.